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Work-Integrated Learning Procedure

Course and Subject Policy edits

Note to reviewers: the following provisions will be added to the Course and Subject Policy and are provided here for feedback. The Work-integrated Learning Procedure begins below at Section 1.
Work-integrated learning is the responsibility of:
  1. Division of Learning and Teaching, for coordinating policy implementation, risk protocols, and university-wide support, and
  2. Faculty, for managing local delivery, staff support, and policy alignment.
Work-integrated learning (WIL) encompasses any arrangement where students undertake learning in a work context as part of their course requirements and can be undertaken as part of coursework or research training. WIL opportunities may be delivered through various approaches including placements, projects, fieldwork, simulations, or other means.
WIL activities are delivered and managed under the Work-Integrated Learning Procedure in accordance with the Quality WIL Framework and WIL Strategy, and must:
  1. be overseen and monitored through academic governance and management structures, irrespective of the approach
  2. undergo appropriate risk assessments and risk management planning
  3. be fit for purpose
  4. ensure academic integrity is maintained
  5. actively engage with, and seek feedback from, students, partners and stakeholders
  6. as appropriate for the type of activity:
    1. be supervised
    2. provide inclusive, equitable and accessible opportunities for all students
    3. provide support for student wellbeing and safety
    4. be quality assured, including supervision and student experience
    5. be supported by adequate training and preparatory activities that allow students to participate effectively and safely
  7. where First Nations organisations and communities are involved, align with appropriate protocols and practices
  8. provide clear grievance processes and critical incident management procedures, including clear guidelines for managing disclosures of sexual harm and/or gender based violence
  9. where relevant, align with the University’s WIL Disability Guidelines and where appropriate, provide reasonable adjustments to ensure inclusive accessible experiences for students with disability, and students with caring responsibilities, in accordance with policy and legislative requirements.

Work-integrated Learning Procedure

Section 1 - Purpose

(1) This procedure outlines the processes and practices for work-integrated learning (WIL) activities at Charles Sturt University (the University) and aims to provide a structured approach to deliver high quality WIL experiences that enhance student learning and professional development. It sets out the processes for:

  1. the design, planning, monitoring and quality assurance of WIL, and
  2. the delivery and management of WIL activities and WIL placements.

Scope

(2) This procedure applies to:

  1. all WIL activities undertaken by students as part of their course requirements, including professional placements, internships, fieldwork, practicums, industry-partnered projects, virtual, and simulated work environments, and volunteering, and
  2. all students, including those studying through educational partners.
Top of Page

Section 2 - Policy

(3) This procedure supports the Course and Subject Policy.

Top of Page

Section 3 - Procedure

Part A - Compliance and oversight

Compliance frameworks

(4) WIL is provisioned under the University’s Education Framework and other curriculum related documents, including:

  1. Work-integrated learning (WIL) Framework and Work-integrated learning (WIL) Strategy [draft framework and strategy are provided here for review and feedback]
  2. Education Strategy
  3. Academic Quality Policy
  4. Course and Subject Policy (including the graduate attributes and graduate learning outcomes)
  5. Curriculum Architecture Principles (CAPs)
  6. Assessment Design Principles

(5) The University conducts WIL activities consistent with relevant legislation and standards including:

  1. Higher Education Standards Framework (Threshold Standards) 2021 (Cth) (particularly standards 1.4, 2.3, 2.4, 3.1, and 5.4.1)
  2. Tertiary Education Quality and Standards Agency Act 2011 (Cth) (TEQSA Act)
  3. Fair Work Act 2009 (Cth)
  4. Department of Foreign Affairs and Trade – Prevention of Sexual Exploitation, Abuse and Harassment Policy (for DFAT partners)
  5. Disability Discrimination Act 1992 (Cth)
  6. Anti-Discrimination Act 1977 (NSW)
  7. Australian Human Rights Commission Act 1986 (Cth)
  8. Education Services for Overseas Students Act 2000 (Cth)
  9. National Code of Practice for Providers of Education and Training to Overseas Students 2018 (Cth) (particularly standards 2.1 and 3.3)
  10. Modern Slavery Act 2018 (Cth), Modern Slavery Act 2018 (NSW) and the NSW Anti-slavery Commissioner’s Guidance on Reasonable Steps
  11. Sex Discrimination Act 1984 (Cth) and particularly Part IIA regarding reasonable measures to eliminate discriminatory conduct
  12. Racial Discrimination Act 1975 (Cth)
  13. Proposed National Higher Education Code to Prevent and Respond to Gender-based Violence.

Academic governance and management

(6) Academic Senate oversees the academic governance and quality assurance of WIL in courses offered by the University, and the compliance of WIL placements with the relevant standards and regulatory frameworks. Academic Senate has authorised responsibilities for WIL quality assurance to the following sub-committees, through their terms of reference:

  1. Academic Quality and Standards Committee (AQSC): Oversee implementation of policies and procedures relating to WIL academic quality, and student complaints in relation to WIL placements
  2. Faculty Boards: Within their faculty, oversee the quality of WIL activities, ensure compliance with this procedure, and make recommendations on faculty WIL practices to the AQSC.

(7) Management and administrative structures lead and manage the development, delivery, quality assurance and evaluation of WIL activities and placements. These include:

  1. faculty and school academic, leadership and management and professional/general staff positions
  2. Office of Global Engagement (for international WIL placement delivery)
  3. Division of Learning and Teaching
  4. other relevant roles, responsibilities and/or working groups established by the University to support the implementation of this procedure, the WIL Framework and WIL Strategy.
Note: Titles of administrative and academic roles that support WIL placement delivery and recordkeeping vary between faculties. The term ‘workplace learning administration team’ is used in this procedure for faculty or school professional staff who support WIL placements.

Part B - WIL design

Course design requirements

(8) WIL activities can include placements, projects, fieldwork, simulation, and other activities, where these have at least three of the following characteristics (accepted criteria developed by Universities Australia for classifying WIL activities):

  1. Integrated theory with the practice of work.
  2. Engagement with industry (including business and government) or community partners (such as non-government organisations (NGO) and not-for-profit organisations).
  3. Planned, authentic activities.
  4. Purposeful links to curriculum and specifically designed assessment.

(9)   The Curriculum Architecture Principles require all undergraduate courses to include WIL activities, and the Course and Subject Procedure - Coursework Design expects a range of WIL activities to be structured across each course to meet the employability elements of the University's graduate attributes and graduate learning outcomes.

(10) WIL activities that minimise risk, costs, travel, time and other obligations for students will be prioritised. This will be subject to professional accreditation or registration requirements. 

(11) Faculties may determine whether a course’s WIL activities include WIL placement(s), subject to any professional accreditation requirements and/or whether the course (or a major/specialisation) requires a placement to prepare students for a specific career.

(12) Courses with WIL placement requirements will scaffold these across a course. Where the course (or a major/specialisation) involves WIL placement(s), either the course structure, the major/specialisation subjects preceding the WIL placement, or the WIL placement subject itself, must include content to:

  1. prepare students to undertake the WIL placement successfully, and
  2. as far as possible, verify that students can meet the inherent requirements of WIL placements in the industry or profession.

(13) Notwithstanding clause 11, faculties and course design teams should consider whether non-placement WIL activities can achieve equivalent learning outcomes.

(14) Faculties will report annually on WIL activities, including alignment with the University's WIL Strategy and Framework, via their Faculty Boards, to the Academic Quality and Standards Committee.

WIL subject and activity design

(15) To meet Commonwealth Government’s definitions, WIL activities must:

  1. be all or part of a subject with credit points, including planned activities that are authentic work activities and corresponding assessments
  2. take place in collaboration with an industry, government or community partner
  3. have the student's learning and performance either directed or supported by the University, and
  4. be delivered via facilities and infrastructure that is fit for the educational purposes and able to accommodate the numbers and educational activities of the students and staff who use them.

(16) WIL activities will be structured learning activities that allow students to: 

  1. undertake workplace tasks that enable them to integrate academic theory into authentic discipline practice
  2. develop professional and employability skills and knowledge related to the industry or profession
  3. apply theoretical knowledge and creative problem-solving to workplace-related issues/needs
  4. participate productively and meaningfully in the workplace
  5. develop the ability to reflect on work experience and self-assess work capabilities
  6. where relevant, demonstrate achievement of professional standards
  7. demonstrate behaviour consistent with social justice, cultural sensitivity and, where relevant, professional values
  8. demonstrate teamwork and proficient communication in a professional setting
  9. debrief and reflect critically on their placement experience, and
  10. meet relevant subject learning outcomes.

(17) Course/subject design teams will ensure that WIL subject and activity design:

  1. provides inclusive, equitable, and accessible WIL opportunities to all students; this includes ensuring that support services are available to meet the diverse needs of students undertaking WIL, and that reasonable adjustments and/or special consideration can be provided as per Parts D and E of this procedure and the Assessment Flexibility Procedure
  2. prioritises the wellbeing and safety of students as well as the workplaces/communities that the students will interact with; this includes appropriate risk identification and management treatments as per Part C, and requirements for engaging with First Nations organisations and communities as per Part D
  3. includes only WIL activities that can be sufficiently delivered and supported by the faculty/school, as per Parts D and E
  4. is supported, where necessary, by approved partnership agreements between the University and relevant industry/government/community partners
  5. follows the student workload requirements of the Course and Subject Procedure – Coursework Design and the Guidelines for Calibrating Student Workload, noting that WIL placements may be exceptions to these requirements where professional accreditation or external registration bodies require a larger workload
  6. for WIL placements in particular (and other WIL activities as relevant):
    1. includes collaboration between the University and placement providers to link academic theory with work practice and satisfy relevant accreditation body requirements
    2. is structured and provides formal academic and workplace direction, supervision and monitoring
    3. links critical reflection of course content and practice, and integration of professional values and ethics
    4. provides enough work tasks and exposure to industry/professional practitioners for the student to achieve the required subject learning outcomes.

WIL activity assessment

(18) Where WIL activities are assessed based on student performance while undertaking an activity with an industry partner (such as placements), the assessment must be conducted by either: 

  1. the WIL placement coordinator (or activity coordinator) or a suitably qualified academic, where possible incorporating feedback from the placement provider staff member(s) who supervise(s) the student during their WIL placement
  2. staff member of the placement provider/industry partner who supervises the student, or
  3. where required by a professional accreditation body and embedded in subject requirements, a staff member of the placement provider who is registered as a professional in the relevant profession, at the level of registration to which the course leads and has substantial professional experience (as per the Academic Staff Qualifications and Expectations Procedure).

(19) Guidance for WIL placement supervisors is structured to facilitate delivery of accurate, constructive and timely feedback to both the student and the University. 

Information and representation

(20) Course marketing materials must include information about the obligations and liabilities that admission into a course will incur (including costs of study and/or WIL requirements (see the Communications and Marketing Procedure – Marketing, Sponsorship and Advertising).

(21) Subject outlines must include information about WIL activities (particularly WIL placements) as set out in the Course and Subject Procedure - Information and Representation or as otherwise relevant to the learning outcomes, assessment requirements, and obligations or liabilities for students undertaking the subject.

(22) The estimated costs of all compulsory WIL placement subjects (including accommodation and travel costs) in courses offered to international students (and registered with Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)) must be provided:

  1. on CRICOS (see the Course and Subject Procedure - Lifecycle Approvals)
  2. in the student's written agreement (see the Admissions Policy and Admissions Procedure), and
  3. in the online course brochure (OCB) and on relevant course webpages (see the Communications and Marketing Procedure).

(23) In WIL placement subjects where the faculty or school arranges students’ placement, WIL placement staff will:

  1. provide an indicative calendar of likely placement dates in the subject outline and other appropriate places  (such as faculty or school websites), and
  2. provide students reasonable notice of their placement location so they can book accommodation and travel if needed.

Credit and recognition of prior learning

(24) WIL activities must be assessable and contribute to the credit requirements of the course. 

(25) Students may receive credit towards WIL activities and subjects in accordance with the Credit Policy.

(26) Students may seek credit for voluntary work experience if the activity meets the course learning outcomes and can be appropriately assessed, in accordance with the Credit Policy.

Part C - Student wellbeing and safety

(27) The University provides resources and collaborates with host organisations or other relevant external parties to support student wellbeing and safety during WIL activities.

(28) The University is committed to prioritising student mental health in WIL by ensuring accessible support, promoting psychological safety, and fostering a learning environment that balances academic and workplace demands. This part sets out the strategies and processes for supporting students’ physical and psychological safety in relation to WIL activities.

Risk management

(29) All WIL activities and placements must undergo a risk assessment to identify and mitigate potential hazards related to workplace safety, student wellbeing, and compliance with legal requirements:

  1. Risk assessments should be coordinated with host organisations and reviewed periodically to address emerging risks.
  2. All WIL activities must comply with regulatory and legal requirements including work health and safety (WHS) legislation, Fair Work Australia guidelines, and any applicable industry-specific regulations.

(30) External parties or host organisations involved in WIL activities must, as relevant to the activity:

  1. provide a safe working environment that adheres to university policies and all relevant workplace laws
  2. agree to WIL partnership terms, ensuring students receive appropriate supervision, support, and workplace protections.

(31) Students must meet any mandatory conditions required for the WIL activity/placement. Pre-placement conditions can include:

  1. mandatory training on workplace safety, ethical conduct, and reporting protocols
  2. immunisations
  3. first aid training, and/or
  4. police and/or working with children checks.

(32) Students are advised of the scope and limitations of insurance coverage and their obligations to report incidents immediately.

(33) Compliance with risk and safety requirements will be monitored through regular reporting, including feedback from students, industry supervisors, and University staff. Any breaches of compliance must be reported and addressed as per the Compliance Management Procedure, and include potential review of host organisation partnerships where necessary.

(34) WIL activity supervisors and WIL academic leadership staff will collaborate to put measures in place to prepare and monitor WIL activities so that:

  1. students, staff and industry partners meet legal and ethical responsibilities
  2. where an external location will host several students or a series of WIL activities, its facilities are fit for their educational purpose and will accommodate the numbers of students and staff who use them
  3. due diligence is paid to students, staff, clients and the WIL activity environment
  4. there are arrangements to support and maintain contact between students and University staff during the WIL activity
  5. each student’s well-being is monitored as they undertake the activity
  6. students receive educational and other support as needed
  7. students have sufficient access to the University's learning management system and other online learning resources and services without unexpected costs while participating in a WIL activity
  8. any critical incidents are managed promptly as per the Critical Incident Management Guidelines and Student Critical Incident Plan.
  9. placement providers/industry partners are advised of a serious and imminent threat to any person’s health or safety (which may involve sharing personal information as needed to give the advice, in accordance with the Privacy Management Plan), and
  10. records of the WIL activity are managed, archived securely and disposed of, as required by the University's record management policies.

WIL insurance

(35) The University’s insurance covers students who undertake approved WIL activities and placement, whether with an external organisation or on campus, as follows:

Insurance type Undertaking approved WIL activities in Australia* Undertaking approved WIL activities outside Australia (subject to clause 40)
General and products liability insurance
Yes Yes
Professional indemnity insurance
Yes Yes
Medical/veterinary malpractice insurance
Yes Yes
Personal accident insurance (generic safety net cover only)
Yes No
Workers compensation insurance No (unless they are also employees of the University) No (unless they are also employees of the University)
* For WIL placements, this includes while travelling directly to/from the workplace.

(36) Insurance coverage starts when the WIL placement has been approved.

(37) Where students undertake a WIL activity or placement while on a leave of absence, they will only be covered by the University's insurance if:

  1. the leave of absence is approved in writing
  2. the WIL placement is approved in writing as meeting the specific WIL placement requirements of a specific subject, by the Course Director, Associate Head of School or Head of School, and
  3. records of both written approvals are retained on the student record. 

(38) Where students undertake WIL placements outside Australia, they will only be covered by the University's insurance if:

  1. the Office of Global Engagement (OGE) has negotiated and approved the location of the WIL placement, and
  2. the student has registered their overseas placement program with Charles Sturt Global.

(39) Students must ensure they have adequate personal insurances, taking their own circumstances into account and seeking professional advice as necessary. This includes:

  1. Medicare and/or private health insurance to cover medical and hospital expenses, and/or additional cover such as private health insurance and/or personal accident, trauma and/or income protection insurance.
  2. travel and overseas medical insurance. It is essential that students seek professional advice on this. The University Travel and Expense can help with travel insurance for travel that is arranged by or through them.

Critical incidents

(40) Critical incidents involving students participating in WIL activities are managed in accordance with the Crisis Management Procedure and Student Critical Incident Plan:

(41) All critical incidents occurring during WIL placements must be documented in the Incident and Hazard Reporting System to ensure timely response and appropriate support.

  1. The Division of Safety, Security and Wellbeing are notified of reported critical incidents and the counselling team proactively offers support to the affected student(s).
  2. Where necessary, critical incident management protocols will be triggered, ensuring an immediate and coordinated response in line with university risk and crisis management procedures.
  3. Serious incidents will be escalated to the Executive Leadership Team (ELT), ensuring appropriate senior oversight and strategic decision-making when required.
  4. Incident reporting can be confidential, and triage processes are in place to protect personal information and sensitive details, in compliance with the Privacy Management Plan and ethical standards.

Sexual harm prevention and response

(42) The University provides clear guidelines for managing student disclosures of sexual violence during WIL activities. The Sexual Harm Response Procedure - Students sets out how the University provides confidential support and referral pathways, and collaborates with host organisations to ensure student safety and wellbeing. 

Part D - WIL delivery and conduct

(43) This part addresses the delivery and conduct of WIL activities generally. See also Part E for delivery and conduct requirements specific to WIL placements.

(44) University staff responsible for supervising and delivering WIL activities will ensure that students are prepared before participating and are informed of:

  1. how to meet expectations of professional performance and behaviour at the level appropriate to their study and assessment tasks as appropriate
  2. the subject learning outcomes they are expected to complete in relation to the activity
  3. where relevant, how to meet the standards expected by the industry partner and, where relevant, professional standards, and
  4. the scope of practice expected by their discipline.

WIL agreements and student placement agreements

(45) Where the WIL activity includes an external industry partner, an agreement may be required between the University and the industry partner and, where appropriate, the student prior to commencement of the activity.

(46) All agreements must be reviewed by Legal Services in accordance with the Legal Policy and Legal Procedure - Requesting Legal Advice.

(47) For WIL placements, faculties may seek Legal Services approval to use a University standard agreement for their student placement agreement (SPA) template:

  1. Where a SPA template/standard agreement is used, Legal Services do not need to review individual agreements.
  2. Where a placement provider’s agreement is used, or a material variation to the faculty’s SPA template is required, faculties must ensure that Legal Services has reviewed the individual contract.

(48) All agreements must be signed by the appropriate delegated officer (see Delegation Schedule A – Governance and Legal and the University Partnerships Policy) and an authorised officer on behalf of the industry partner.

(49) For WIL placements/SPAs, the delegated officer’s signature does not require witnessing where a University template SPA for domestic placements is used.

(50) Signed agreements must be uploaded to the University's contract register in the records management system.

Scheduling WIL activities

(51) WIL activities may be scheduled at any time throughout the calendar year where necessary to provide access to workplaces and optimise student learning experiences. The University must provide relevant services to support staff, students and external providers throughout the year.

(52) Students will be provided with indicative WIL activity dates and locations as per Part B (‘Information and representation heading’).

Flexibility for WIL activities

Reasonable adjustments and assessment flexibility

(53) The University provides reasonable adjustments for WIL activity requirements, including WIL placements, to accommodate disability or long-term physical or mental health conditions, or carer responsibilities for an immediate family member who has disability or long-term physical or mental health conditions. Reasonable adjustments are subject to the conditions and requirements under the Assessment Flexibility Procedure. See also the Workplace Learning for Students with Disability Guidelines.

(54) Where WIL activities are an integral part of the course, the needs of students with disability should be considered during enrolment, course planning and WIL allocation.

(55) Assessment flexibility for WIL activities/arrangements will also be considered for:

  1. elite athletes and performers and Defence Force reservists, subject to the requirements of the Assessment Flexibility Procedure
  2. other special cases (for example, religious circumstances or unavoidable caring responsibilities).

(56) When an adjustment or flexibility is requested for a WIL activity, decision makers should: 

  1. consider the learning objectives, inherent requirements, and industry partner needs and, if necessary, discuss these with the student 
  2. consult with relevant University or industry partner staff (sharing only necessary student information, subject to the student’s consent), and
  3. where relevant, consider the suitability of other available WIL activity or placement options.

(57) Notwithstanding clauses 53-56, it may not be possible to accommodate requests for reasonable adjustment or flexible arrangements (subject to the Disability Discrimination Act 1992).

Special consideration

(58) As per the Assessment Policy, special consideration may be available for students unable to participate in a WIL activity due to short-term illness or injury, unexpected carer responsibilities or unexpected, unavoidable employment commitments and other unexpected commitments or adverse circumstances outside their control.

(59) Students seeking to reschedule or arrange an alternative practical learning activity or WIL activity must apply for special consideration using the online special consideration request form, and provide supporting documents outlined in the Assessment Flexibility Procedure.

(60) Special consideration may involve changing the location or timing of a WIL activity, which may impact student course progression.

Engaging with First Nations organisations and communities

(61) WIL activities and placements that involve engagement with First Nations organisations and communities must be designed and delivered in alignment with the following protocols and practices:

  1. Cultural safety and respect
    1. Students must complete cultural awareness training before commencing WIL placements in First Nations organisations or communities.
    2. WIL experiences must be co-designed with First Nations partners to ensure alignment with cultural protocols, traditions, and priorities.
  2. Ethical and reciprocal engagement
    1. WIL activities and placements should prioritise mutual benefit, ensuring that students contribute meaningfully while respecting community knowledge and sovereignty.
    2. Engagements must adhere to Fair Trade Learning Principles, ensuring placements do not exploit community resources but instead support capacity-building and self-determination.
  3. Community-led supervision and support
    1. Students should be supervised by First Nations mentors or community representatives to ensure learning is contextual, culturally appropriate, and community-driven.
    2. Faculties must provide ongoing support and debriefing sessions to ensure students engage responsibly, ethically, and reflexively.
  4. Cultural protocols and consent
    1. Students must seek consent from community Elders and leaders before undertaking projects, research, or interviews.
    2. Indigenous knowledge systems must be respected, ensuring that no cultural knowledge is shared, recorded, or published without explicit permission.
  5. Health, safety, and wellbeing
    1. Faculties must assess potential risks and support student wellbeing while ensuring WIL activities and placements do not burden or disrupt community life.
    2. Students must be informed of relevant protocols, including travel considerations, community expectations, and culturally appropriate behaviour.
  6. Commitment to long-term relationships
    1. WIL activities and placements must be, where practicable part of sustained, long-term partnerships rather than one-off engagements.
    2. Faculties must work with First Nations organisations to develop ongoing pathways for employment, collaboration, and knowledge-sharing beyond the placement period.

Interstate and international WIL

(62) The University supports students to undertake WIL activities interstate or overseas. WIL activity coordinators will arrange to:

  1. ensure parity of learning outcomes with WIL activities undertaken locally
  2. adhere to any relevant legislative requirements of the state or country where the WIL activity takes place
  3. obtain copies of the placement provider/industry partners' insurance documentation to complement University insurance as part of their approval and due diligence process, and
  4. engage with OGE as necessary to enable students to be covered by the University's insurance during the WIL activity.

Permission to undertake WIL

(63) Permission to undertake WIL activities, in particular WIL placements, may be subject to:

  1. meeting specific pre-conditions for the activity
  2. meeting the requirements of the University's rules and policies, including but not limited to the Student Charter, Student Misconduct Rule, Academic Integrity Policy, Fitness for Study Procedure and Health, Safety and Wellbeing Policy
  3. meeting the requirements of the placement provider/industry partner, and (where relevant) the agreement signed by the student.

(64) Failure to meet the requirements of a WIL activity or placement may result in the student being refused permission to undertake WIL, temporary restriction or suspension from WIL, exclusion from the course, and/or a report of misconduct.

Refusal of permission for WIL

(65) The Assessment Policy authorises the Executive Dean (or nominee) to refuse a student permission to undertake WIL placements. Permission may be refused for any of the following reasons:

Reason Criteria
The student has not attained an acceptable standard in meeting pre-placement requirements.
The student either:
  1. has failed pre-requisite WIL placement
  2. may not have maintained currency of clinical/professional practice skills and knowledge
  3. has failed to engage with relevant subject material or complete pre-placement preparation successfully such as immunisations, police checks or first aid training, working with children check or have not provided evidence that they have done this.
The inherent requirements of the placement and/or the student’s fitness to study are such that undertaking the placement would pose a risk to themselves and/or others. The student does not meet the requirements for successfully completing WIL placement as set out in the relevant course information and/or subject outline and any inherent requirements specified for the placement and/or course, or the student has been identified as posing a risk to people in the WIL placement setting because of the nature of the student’s physical or mental health condition.
The student’s performance in a previous attempt at a WIL placement is such that the decision- maker is satisfied that the student will not be able to achieve the standard of professional practice needed to undertake another WIL placement successfully. The student has failed a previous attempt at a WIL placement and has either not engaged with or responded to remediation activities designed to enable them to achieve the standard of professional practice needed to undertake another WIL placement successfully.
The Executive Dean (or nominee) is otherwise satisfied that the student will not be able to achieve the standard of professional practice required to undertake the WIL placement successfully.
Such a decision will be based on a written report and recommendation from the Associate Dean (Partnerships and Workplace Learning) or Deputy Dean of the faculty.
The decision maker will provide the report to the student and offer them the opportunity to respond and a reasonable timeframe in which to respond before making the decision.
The proposed WIL site has not passed due diligence scrutiny. Due diligence scrutiny of a proposed WIL site reveals either that the site is unsafe or is unable to meet the student’s educational requirements.

(66) If the WIL placement is a core component of the course, the decision-maker will consult with the relevant Course Director to ensure the student receives academic counselling to help them consider their further study options.

(67) When considering if a student is approved to undertake a WIL placement, consideration should be given to their fitness for study plan if applicable, as per the Fitness For Study Procedure.

(68) A student may be approved to undertake a WIL placement once there are no longer any of the above impediments to undertaking that placement.

(69) A student who has been refused permission to undertake WIL placement may appeal the decision, as per the University Student Appeals Policy and University Student Appeals Procedure.

Temporary restriction or suspension from WIL

(70) Subject to clause 72, a student may be temporarily restricted or suspended from WIL as follows:

  1. A temporary restriction order:
    1. is used where the circumstances warrant urgent action and the student’s conduct is unreasonably antisocial, disruptive or a threat to others or to the academic business activities or systems, buildings or property of the University or of a placement provider/industry partner
    2. will immediately restrict a student from participating in WIL for periods up to 10 days.
  2. A suspension order:
    1. is used where there would be a risk of harm to the student and other persons or the University's reputation if the student continues in the activity
    2. forbids a student from attending or participating in an activity or attending classes in a subject or course without cancelling their enrolment in the subject or course
    3. may impact on a student’s academic progress.

(71) The Student Misconduct Rule sets out the appointed officers who may apply a temporary restriction order and suspension orders and the purpose, process and notification requirements for each. The Student Misconduct Rule overrides this procedure for the purpose of any inconsistency.

Exclusion from the course

(72) The Assessment Policy authorises the Executive Dean (or nominee) to exclude a student from their course where:

  1. the student is unable to remove an impediment that prevents them from undertaking or completing a WIL activity, and
  2. the WIL activity is a core requirement to complete the course.

Misconduct during WIL

(73) Where a staff member believes that a student has committed misconduct when participating in WIL placement, they should report the misconduct to an appointed officer as outlined in the Student Misconduct Rule.

Staff accessibility and communications

(74) Faculties/schools will ensure that student and/or industry partner requests for information, advice and/or support are:

  1. responded to within three working days or, where an answer takes longer to obtain, of steps being taken to respond to their enquiry, or
  2. if it is not possible to respond within three working days, of alternative arrangements for obtaining advice during such periods.

Appeals and complaints

(75) Students may appeal a decision made under this procedure, or submit a complaint about WIL-related matters, in accordance with:

  1. University Student Appeals Policy and University Student Appeals Procedure.
  2. Complaints Management Policy and Complaints Management Procedure.

(76) Complaints that are substantiated about a workplace should be considered when assessing the ongoing suitability of that workplace for student placements.

Part E -  Delivery and conduct of WIL placement

(77) WIL placements can have higher risks and create liabilities and obligations for students. This part summarises the requirements of this procedure for faculties when planning and conducting WIL placements. However, it is intended to be indicative only and the procedure should be read and followed in its entirety.

Course/subject/activity design
  1. For mandatory WIL placements, consider whether:
    1. it is a professional accreditation/registration requirement for the course/profession
    2. learning outcomes can be met through other types of WIL.
  2. The WIL placement has been designed in accordance with Part B.
  3. A risk assessment is completed for the placement design.
  4. The required information is published in the OCB, subject outline and other course or subject information materials.
  5. The placement design can demonstrate:
    1. educational content and objectives of the unit
    2. the standard of learning and performance to be achieved by the student during the placement, and
    3. assessment of students’ learning and performance during the placement.
Placement providers
  1. Due diligence checks and risk assessments are completed for the placement provider.
  2. Facilities and infrastructure fit for the educational purposes and able to accommodate the numbers and educational activities of the students and staff who use them.
  3. There is a safe working environment with appropriate WHS policies and practices.
  4. There are appropriately qualified staff to supervise and, where necessary, assess the student.
  5. For interstate or international placements:
    1. Local jurisdictional requirements can be met.
    2. For the purpose of insurance coverage, OGE has negotiated and approved the placement provider and it is registered with Charles Sturt Global.
  6. For First Nations organisations and communities, the required protocols and practices can be met.
  7. Student complaints about placement providers are assessed and, where substantiated, considered when assessing the ongoing suitability of that workplace for student placements.
Student placement agreements (SPA)
  1. The SPA template is approved by Legal Services.
  2. Material variations to the SPA template, or use of a provider’s agreement is reviewed by Legal Services.
  3. The SPA is signed by appropriately delegated/authorised officers for the University and placement provider, and the University delegate’s signature is witnessed for international placements, or a when a non-University template is used.
  4. The SPA is signed by the student undertaking the placement (where required).
  5. Workplace learning team has saved the signed SPA to the University's contract register.
Scheduling placements
  1. An indicative schedule of WIL placements is provided to students.
  2. Requests for reasonable adjustments, flexible arrangements and special consideration are managed.
Faculty oversight
  1. Faculty/school processes are in place for the organisation and/or approval of student placements.
  2. There is oversight and direction of a student’s work during a placement.
  3. Students’ work and progress is monitored.
  4. WIL placement coordinators interact with students while they are on placement to ensure that satisfactory performance and students’ wellbeing are maintained. This may include site visits and/or telephone, online or email contact.
  5. WIL placement coordinators collaborate with students and placement provider staff to identify and address risks to students on placement and staff who support them.
  6. Where necessary, students are not permitted to undertake placements, or are restricted or suspended from the placement.
Student preparation
  1. The student has completed all mandatory pre-placement conditions.
  2. The student is advised of the following:
    1. insurance coverage and any personal insurance requirements
    2. contacting the University
    3. reporting critical incidents
    4. resources and contacts to support their safety and wellbeing
    5. how to meet expectations of professional performance and behaviour at the level appropriate to their study and assessment tasks as appropriate
    6. the subject learning outcomes they are expected to complete in relation to the placement
    7. how to meet the standards expected by the placement provider and, where relevant, professional standards
    8. the scope of practice expected by their discipline
    9. the need to contact Charles Sturt Global (Office of Global Engagement) once provisional approval for an international WIL placement has been provided by the WIL Placement Coordinator, and
    10. the need to follow health and safety procedures as required by WIL placement providers.
Student and placement provider support and communications
  1. There are arrangements to support and maintain ongoing and regular contact with students. 
  2. A WIL placement academic staff member or the WIL placement coordinator contacts each student regarding well-being as they undertake the placement.
  3. Students receive educational and other support as needed.
  4. WIL placement staff respond to students and WIL placement partners as soon as practicable and within three working days.
  5. Students and WIL placement partners are informed of alternative contact arrangements where it is not possible for the WIL placement staff to respond within three working days.
  6. Guidance is provided for WIL placement supervisors to facilitates accurate, constructive and timely feedback to both the student and the University.
Critical incidents
  1. Teaching schools advise placement providers where there is a serious and imminent threat to a person’s health or safety, even if this involves sharing personal information as needed to give the advice, in accordance with the Privacy Management Plan.
  2. Critical incidents are reported in the Incident Report Management System, and managed promptly as per the Critical Incident Management Guidelines and Student Critical Incident Plan.
Records management
  1. WIL placement teams ensure that placement records are managed, archived and disposed of in accordance with the Records Management Policy, relevant retention schedules and accreditation body requirements, including: 
    1. records of student pre-placement compliance checks
    2. signed student placement agreements (SPA)
    3. WIL placement supervisor reports, and
    4. placement hours/days/weeks for course accreditation and professional registration requirements.
  2. Relevant data is recorded in InPlace and uploaded to the University's records management system as required.
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Section 4 - Guidelines and supporting documents

(78) The following guidelines and documents support this procedure:

  1. Work-integrated Learning Guidelines – Students with Disability [see bulletin board draft]
  2. Work-integrated learning (WIL) Employability statement
  3. Work-integrated learning (WIL) Framework
  4. Work-integrated learning (WIL) Governance
  5. Work-integrated learning (WIL) Strategy
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Section 5 - Glossary

(79) For the purposes of this procedure:

  1. Graduate attributes – means the outcomes the University seeks from its graduates.
  2. Inherent requirements – mean the academic and other requirements of a course that all students must meet to achieve the course learning outcomes and the knowledge, abilities, skills and qualities students will need to have in order to achieve them.
  3. Placement provider – means the entity with which a student is placed to complete a WIL placement. Placement providers could be external or internal to the University.
  4. Professional accreditation – means the process undertaken by a professional body to accredit a relevant course.
  5. Professional WIL placement roles – mean the Faculty Workplace Learning Managers, Senior Workplace Learning Officers, Workplace Learning Officers and Administrative Assistants.
  6. Student placement agreement (SPA) – means the formal agreement between either, the University and the placement provider or between the University, placement provider and student, or any other type of agreement which facilitates a placement, which may either be a University template or a placement provider template.
  7. WIL placement coordinator – means a University academic staff member responsible for the management of WIL placement.
  8. WIL placement supervisor – means a staff member of the University or designated placement organisation personnel responsible for facilitating student learning and in some cases conducting assessments of students engaged in a specific placement.
  9. Work-integrated learning (WIL) – is an umbrella term incorporating experiences that fall within the accredited curriculum and which provide authentic, real-world experiences intentionally designed to allow students to develop relevant skills and knowledge aligned to their chosen area of study.
  10. WIL placement – means any arrangement where students undertake learning in a work context as part of their course requirements (coursework or research training). These may include:
    1. professional workplace placements (also known as internships, clinical placements, fieldwork, practicums) whether local, interstate or international
    2. online or virtual WIL (e.g. telehealth) with real clients or industry input
    3. activities in other contexts involving industry or community partners.
  11. WIL roles – mean the relevant academic, professional, faculty and school roles.
  12. Workplace learning administration team – means the team of faculty or school professional staff who support WIL placements.