(1) This policy is intended to ensure that enrolment of students at Charles Sturt University (the University) is: (2) This policy applies to: (3) Where a student’s course enrolment is with a partner institution, although the course leads to a Charles Sturt University award, the University has in some cases tailored the processes for enrolment, payment of fees, and refunds to the needs of different partners. The Office of Global Engagement and Partnerships can provide more information on specific arrangements. (4) Where supporting documents are named in this policy, they will be listed in the associated information tab. (5) For the purposes of this policy, the following terms have the definitions stated: (6) The Director, Student Administration is responsible for overseeing the enrolment of students in all Charles Sturt University courses and subjects. (7) Students are responsible for: (8) The Graduation Policy states the academic requirements that apply for a student to complete their course and graduate with their award. (9) As part of the enrolment process, the University will collect information and data about students that is needed to administer their studies, and that is required by the Commonwealth Government to be collected by the University for monitoring and reporting to relevant governing bodies and departments. (10) Personal information and data gathered throughout each student’s enrolment with the University will be kept confidential and handled in accordance with the University’s Privacy Management Plan, in adherence with the Privacy Act 1988 and the Government Information (Public Access) Act 2009. (11) To commence enrolment at this University, each student must first have: (12) All students must provide their Unique Student Identifier (USI) to the University by the first census date in their course. See the Enrolment Procedure for more information about the USI. (13) International students studying within Australia on a student visa must also have a current confirmation of enrolment (COE). (14) The Admissions Procedure states detailed requirements for commencing students’ acceptance of offers of admission. (15) The Admissions Policy states restrictions on staff being admitted to courses or enrolling in subjects where this would be a conflict of interest. (16) To be eligible to enrol in each teaching period, students must not owe a debt to the University. See the ‘Non-payment of fees’ section of this policy for more details. (17) To remain enrolled in each teaching period, students must complete one of the following tasks by the deadline advised by the Division of Finance: (18) The Enrolment Procedure states detailed information about processes related to tuition fees and the deadlines for payment and/or deferment of these fees for each teaching period. (19) A student may appoint an authorised third party to act for them and to make decisions on their behalf, which will be binding on the student, in relation to their enrolment or subsequent studies. (20) An authorised third party cannot, however: (21) Before the University can deal with a student’s authorised third party and reveal any student information held by the University to that third party, the student must notify the University in writing that they have appointed an authorised third party to act on their behalf, specifying: (22) To formally appoint an authorised third party, students must complete the student authority form and submit this online via the student portal. (23) Unlike authorised third parties, representatives are not able to make decisions on a student’s behalf, but may be appointed by a student to: (24) Before the University can deal with a student’s representative, the student must notify the University, in writing: (25) Rules and other policies of the University may: (26) To formally appoint a representative, students must complete the student authority form and submit it online via the student portal. (27) Students are responsible for enrolling themselves into each teaching period by adding subjects online using the self-enrolment system before the deadline at the end of the first week of classes each teaching period. (28) Restrictions exist for subjects added late by students online after the first week of the teaching period has ended, and further restrictions exist for late subject enrolment requests made after census date. The Enrolment Procedure outlines these restrictions and states the process, timeline and conditions for students to add or withdraw from subjects in each teaching period. (29) Commencing students who have subjects listed on their letter of offer may not need to add subjects to their first (and possibly their second) teaching period, as they have been pre-enrolled in subjects as part of their admission process. Students can check their current subjects in each teaching period using the online self-enrolment system. (30) Students must use the course structure provided in the University Handbook and the University’s graduation planning system when selecting subjects to add to their enrolment. Students are not permitted to enrol in extra subjects that will not contribute to the credit points required for completion of their current course, or that will result in the student completing more credit points than required to achieve their current award. (31) Elective subjects, subject substitutions, and subjects required for specialisations are not considered extra subjects, unless they are incompatible with the student’s course structure, cannot be used as credit towards attaining their current award, or will result in more credit points than required for completion of their current course enrolment. See the Enrolment Procedure for more information about subject substitutions. (32) If a student wants to undertake an extra subject that would result in the completion of more credit points than required for their current award, they can only do so as a full fee paying single subject study student, either concurrently (with the approval of their course director), or any time after completing their course. See the ‘Concurrent enrolment’ section of this policy for information about requesting concurrent study approval. The Admissions Policy and Admissions Procedure provide detailed information about the process and requirements for applying for single subject study. (33) Students need to meet the prerequisite entry requirements for each subject as stated in the University Handbook for the year in which they wish to enrol in that subject. The subject prerequisites section of the Enrolment Procedure outlines the requirements for meeting prerequisites. (34) Where a subject has a quota restricting the number of students who may enrol in that subject, enrolment systems may prevent students from self-enrolling in that subject once the quota is filled. (35) The Higher Degree by Research Policy states the conditions under which HDR students may enrol in coursework subjects relevant to their research. (36) Students must finalise their enrolment by the census date for each teaching period, and are able to withdraw themselves from subjects using the online self-enrolment system up to the census date for the current teaching period without incurring an academic penalty (fail grade) or financial liability (tuition fees). (37) Students are unable to withdraw from any subjects in the current teaching period once the census date has passed, unless they apply for an approved withdrawal (AW) by submitting an application for special consideration due to exceptional circumstances. (38) The Assessment Policy and Assessment - Academic Progress Procedure outline the academic consequences of failing to complete the assessment requirements for any subject that remains on their enrolment after census date. The Assessment Flexibility Procedure describes the process, criteria, and conditions under which a student may apply for an approved withdrawal (AW) from a subject. (39) The Enrolment Procedure outlines the financial consequences of failing to withdraw by census date for domestic and overseas students, and provides information about the process and criteria for applying for a refund of tuition fees due to exceptional circumstances. (40) The International Student Fee Refund Procedure sets out the financial consequences of course and subject withdrawal for international students, including how to apply for a refund due to exceptional circumstances. (41) A condition of enrolment is that each student must pay their tuition fees for each teaching period, as well as any other fees incurred throughout their studies by the payment deadlines set by the University. (42) The type of fees that students must pay in each teaching period and throughout their enrolment include: (43) The online schedule of fees and charges states the amount that applies for each type of fee, in each year of enrolment. (44) The deadline by which students must pay tuition fees for each teaching period will be provided on the invoice/fee statement sent to each student by the Division of Finance. See the ‘Non-payment of fees’ section of this policy for information about sanctions and penalties that apply for late payment or non-payment of tuition fees by the specified payment due date. (45) Where the University agrees to allow a student to pay their tuition fees later than the payment deadline for that teaching period, the University may charge a fee for this concession. See the ‘Payment of tuition fees’ section of the Enrolment Procedure for details. (46) Fees will not be reduced for any student repeating a subject due to failing it previously (or for any other reason). (47) All students are liable for the tuition fees of any subjects they are enrolled in at midnight of the census date in each teaching period. (48) If a student withdraws from one or more of their current teaching period’s subjects before midnight on the census date, they will not be liable for any tuition fees for those subjects unless they are an international student (see the International Student Fee Refund Procedure for details). (49) The Enrolment Procedure outlines the refunds process for domestic and overseas students who have withdrawn from one or more subjects in the current teaching period by the census date. (50) The International Student Fee Refund Procedure states the conditions under which international students may be eligible for a full or partial refund of their tuition fees if they withdraw from subjects in the current or upcoming teaching period by the relevant census date. (51) Where a student fails to withdraw from one or more subjects by the census date in a particular teaching period, the University cannot provide a refund of those tuition fees, unless they are special or exceptional circumstances. (52) The Enrolment Procedure states the conditions under which all students can apply for a remission or reimbursement of tuition fees after the census date has passed due to exceptional circumstances. (53) The following units and roles are responsible for assessing and processing student applications for a refund of tuition fees: (54) Where a student does not pay all fees arising from their enrolment by the deadline as stated on their invoice/fee statement, they may be charged a late payment fee in addition to the outstanding fees owed to the University. (55) Where a student fails to pay all of their fees for the current teaching period by the relevant census date, the Division of Finance will restrict the student’s access to the following facilities until the debt is paid: (56) Where a student does not pay or arrange deferment of their tuition fees by the census date of each teaching period in which they are enrolled, Student Administration will: (57) Where a student has had their enrolment cancelled for non-payment of their tuition fees, they are not entitled to attend exams, be assessed or receive a final result/grade for those subject(s). (58) Non-payment of tuition fees is grounds for cancellation of each student’s enrolment with the University. An international student who fails to pay their tuition fees by the relevant census date in each teaching period is in breach of their enrolment conditions, and the University will take the following actions as required by legislation (in addition to the actions, sanctions, and penalties stated at clauses 55-57): (59) If the student fails to pay their outstanding fees or submit an appeal within this period, or if their appeal is denied, the University will cancel the student’s enrolment in the course, and report this to the government by cancelling their confirmation of enrolment (COE), which may lead to the cancellation of their student visa. (60) International students will need to contact the Department of Home Affairs directly to discuss any impact this will have on their student visa. (61) To retain a place in their course, all students must be enrolled in at least one subject or be on approved leave of absence (LOA) in every compulsory period of study. See the Enrolment Procedure for more information about compulsory periods. (62) Students who have not re-enrolled or taken leave of absence by the enrolment deadline of each compulsory period (at midnight on Sunday at the end of week one) will be contacted by the University during the first few weeks of that period to determine whether they intend to: (63) Where the University has been unable to contact these students by the census date, Student Administration will take the following actions for domestic, overseas, and international students. (64) Where a student has failed to add subjects, request leave of absence, or contact the University by the relevant census date, Student Administration will send them a notification stating that their enrolment will be cancelled unless they respond to the University with their future enrolment intentions by the required deadline, as outlined in the Enrolment Procedure (and stated in the failure to re-enrol notice sent to the student by Student Administration). (65) Where a student fails to respond within the required timeframe, Student Administration will cancel their enrolment in the course. (66) If the student responds within the required timeframe and requests to continue study in their course, Student Administration will determine whether the student meets the eligibility criteria to be placed on leave of absence to continue their enrolment See the ‘Leave of absence (LOA)’ section of this policy for further information about the criteria for leave of absence. (67) Where the student cannot be placed on leave of absence without faculty approval, Student Administration will forward the student’s request to the executive dean of their teaching faculty for assessment. Depending on the decision of the executive dean, this may result in approved leave or cancellation of the student’s enrolment. (68) The Enrolment Procedure provides details about the failure to re-enrol process and timeframe for domestic and overseas students. (69) An international student who fails to re-enrol into each compulsory period is in breach of their enrolment conditions. (70) Where an international student fails to add subjects, request leave of absence, or contact the University by the relevant census date, the University will: (71) If the student fails to submit an appeal within the appropriate appeal period, or if their appeal is denied, the University will cancel the student’s enrolment in the course and report this to the government by cancelling their confirmation of enrolment (COE), which may lead to the cancellation of their visa. (72) International students will need to contact the Department of Home Affairs directly to discuss any impact this will have on their student visa. (73) The Higher Degree by Research Policy states the requirements for HDR students to maintain an active enrolment during their candidature. (74) Domestic and overseas coursework students are able to take up to a maximum of four teaching periods of leave of absence from their course within any four consecutive calendar years, unless: (75) Where a student’s request for leave of absence will exceed the four teaching period limit outlined in clause 74, they will only be granted an additional period of leave with the approval of the executive dean or deputy dean of their teaching faculty. Students must meet the requirements stated in the Enrolment Procedure when applying for leave of absence above this limit. (76) Any requests for leave of absence will not extend the maximum time in which a student must complete their course, according to the requirements outlined in the Assessment - Academic Progress Procedure. (77) International students must complete their enrolment within the expected duration of their course, as stated on their confirmation of enrolment (COE). For this reason, they are not permitted to take leave unless: (78) All international student requests for leave of absence, together with supporting evidence (see the supporting documentation guidelines), must be submitted to the Director, Student Administration or delegate. (79) Where approved, Student Administration will update the student’s COE, which may include extending their expected course end date. International students with approved leave will need to contact the Department of Home Affairs to discuss any impact to their student visa due to an extension of their COE. (80) Any requests for leave of absence will not extend the maximum time in which a student must complete their course, according to the requirements outlined in the Assessment - Academic Progress Procedure. (81) International students will be contacted by Student Administration with re-enrolment instructions at the beginning of their next period of study after leave. (82) If an international student fails to return to study in their next teaching period following leave of absence, the University will follow the international student process outlined in the ‘Failure to re-enrol’ section of this policy. (83) The Higher Degree by Research Policy states the process and conditions under which HDR students can apply for leave of absence. (84) When a leave of absence period is coming to an end, students will be sent re-enrolment instructions advising them to add subjects into the next upcoming teaching period in order to maintain an active place in their course. See the ‘Adding subjects for re-enrolment’ section of the Enrolment Procedure for details about how to re-enrol each teaching period. (85) However, if students wish to take further time away from study once their current leave of absence period ends, they may submit a request for additional leave if they are eligible to do so. (86) Subjects are delivered in either online or on campus study mode, and the mode of study that each subject is available for enrolment in for each teaching period is identified in the University Handbook and/or the subject availability list (SAL). (87) Some online subjects require students to attend face to face classes and learning activities, including workplace learning and intensive residential school periods held on campus. See the Course and Subject Policy for more information about these activities. (88) International students have restrictions on their mode of study. On campus subjects must comprise at least two-thirds of the total points required for completion of their course. (89) While online study is allowed for one-third of their course, international students must enrol in at least one on campus subject in every compulsory period of study, unless the student only has one subject left to complete their course. (90) Where a student’s course length has been reduced due to credit applied from prior study at another institution, this one-third rule applies to the number of subjects remaining to be completed at this University. (91) If a student has transferred from one course to another within the University, the number of online subjects carried over as credit from their previous course will be counted as part of the one-third limit for online study. (92) See the Credit Policy and Credit Procedure for more information about credit. (93) The standard subject enrolment load for full-time study is 32 points per mainstream session or 64 points per year, and the standard enrolment load for part-time study is 16 points per mainstream session. However, some courses have non-standard structures that require enrolment patterns outside of these standard full-time study loads. (94) To be considered full-time for some courses, students need to maintain enrolment in at least 75% of the equivalent full-time study load (EFTSL) for the year, which equates to a minimum of 24 points per standard mainstream session of enrolment. See the Enrolment Procedure for more information about non-standard course structures and minimum full-time study loads. (95) Domestic and overseas coursework students can vary their load between part-time and full-time study by changing the number of subjects they enrol in each teaching period, up to the standard maximum of 32 points without needing to request prior approval. (96) Domestic and overseas students who wish to enrol in more than the standard full-time study load of 32 points per teaching period must request approval from their course director, unless they were instructed to do so as part of a non-standard course structure. (97) Approval is not required where the course requires enrolment in more than the standard full-time study load of 32 points per teaching period. (98) International students must complete their enrolment within the expected duration of their course, as stated on their confirmation of enrolment (COE). For this reason, international students must maintain a full-time study load in every compulsory period and are not permitted to reduce their enrolment load in any teaching period without formal approval from the Director, Student Administration or delegate, unless they are in their last teaching period of study. (99) The Enrolment Procedure outlines the process and criteria for international students to apply for a reduced study load. (100) The Higher Degree by Research Policy states requirements for HDR students in relation to full-time and part-time enrolment, and the process for changing study loads during their candidature. (101) Students may only concurrently enrol in a second Charles Sturt University course, single subject, or second course at another institution if they have the approval of their course director (or both course directors, where the concurrent enrolment involves two Charles Sturt University courses). (102) Where the combined enrolment will exceed the normal maximum study load in one or more teaching periods, students must gain additional approval from their course director (or both course directors, where the concurrent enrolment is in two Charles Sturt University courses) for each teaching period in which they wish to enrol in more subjects than the normal maximum study load. See the ‘Study load (full-time and part-time study)’ section of this policy for more information about maximum study loads. (103) There are restrictions for how credit can be applied between concurrent courses, which are outlined in the Credit Policy and Credit Procedure. (104) Students who enrol in two coursework courses concurrently must meet the standard academic and course progression requirements as stated in the Assessment - Academic Progress Procedure, and they must still complete each course within the maximum time permitted according to the standard academic progress requirements at this University. (105) The University will not make special arrangements or grant concessions to accommodate students’ concurrent enrolments in relation to these standard assessment and academic progress requirements. (106) Higher degree by research (HDR) candidates are expected to focus their studies on their HDR course, as these courses are demanding. A candidate may, however, apply to the Dean, Graduate Studies for approval to enrol concurrently in another award course, with the support of the student’s principal supervisor and the Sub Dean (Graduate Studies) of the faculty in which their HDR candidature is based. (107) Students who are currently enrolled at another institution may apply for cross-institutional study in one or more subjects at this University, where: (108) Students enrolled with an institution where there is no prior cross-institutional study agreement in place with this University may still apply for cross-institutional study, if the institution confirms they will be eligible to apply these subjects as credit towards their current home institution course. (109) The Admissions Office is responsible for managing incoming cross-institutional enrolment, and the process and conditions for incoming cross-institutional study are outlined in the Enrolment Procedure. (110) Currently enrolled students at this University may apply for outgoing cross-institutional study if they wish to undertake one or more subjects at another university with approval for credit to be applied to their current course at this University. (111) The Credit Policy states the application process and requirements for credit from cross-institutional study to be applied to a student’s course at this University. (112) See the Admissions Policy and Admissions Procedure for details about applying for a course transfer. (113) Students submitting an application for course transfer will be assessed according to the entry requirements for that course. (114) International students seeking to transfer their enrolment to another provider within the first six months of study at this University must submit their request via the process outlined in the International On-Shore Students - Provider Transfer Policy. (115) See the University Student Appeals Policy and University Student Appeals Procedure for information about appeals. (116) The following procedures support this policy: (117) Nil.Enrolment Policy
Section 1 - Purpose
Scope
References
Section 2 - Glossary
Top of PageSection 3 - Policy
Enrolment responsibilities
Student records, information and personal data
Eligibility to enrol
Conditions of enrolment and re-enrolment
Authorised third parties and representatives
Authorised third parties
Representatives
Adding subjects for re-enrolment
Higher degree by research (HDR) students
Withdrawing from subjects
Payment of fees
Refund of tuition fees
Refunds in special or exceptional circumstances
Non-payment of fees
All students
International students
Failure to re-enrol
All coursework students
Domestic and overseas coursework students
International students
Higher degree by research (HDR) students
Leave of absence (LOA)
Domestic and overseas coursework students
International students
Higher degree by research (HDR) students
Re-enrolment after leave of absence
Study modes (on campus and online study)
All students
International students
Study load (full-time and part-time study)
Domestic and overseas coursework students
International students
Higher degree by research (HDR) students
Concurrent enrolment
Higher degree by research (HDR) students
Cross-institutional study
Incoming students
Outgoing students
Course Transfers
Appeal of enrolment decisions
Section 4 - Procedure
Top of PageSection 5 - Guidelines
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