(1) This procedure sets out processes and responsibilities for: (2) This procedure provides the process and guidance for Charles Sturt University (the University) to identify and manage psychosocial hazards and ensures compliance with: (3) This policy applies: (4) This procedure does not outline: (5) This procedure supports the: (6) The University is committed to fostering a healthy, safe, supportive, and inclusive environment for all members of our University community. (7) This procedure outlines the University's commitment to creating a psychologically healthy and safe environment where discrimination, intimidation and harassment are not tolerated, where psychosocial hazards are systematically identified and minimised, and a positive and inclusive organisational culture is fostered and maintained. (8) The University accepts and is committed to its responsibilities to provide and maintain a psychosocially healthy and safe environment for all stakeholders identified in the scope of this policy. In turn, the University expects all stakeholders to take reasonable care of their personal psychosocial health and safety and that of others by adhering to all relevant policies and procedures. (9) Psychosocial hazards at work are aspects of work and situations that may cause a stress response and could lead to psychological or physical harm and injury. These hazards can stem from: (10) Psychosocial hazards include (but are not limited to): (11) The University’s executive leaders, managers and supervisors will manage psychosocial risk in accordance with WHS Regulations. This includes: (12) Managers and supervisors have a responsibility to identify reasonably foreseeable psychosocial hazards in the work area that could risk the health and safety of workers. (13) Managers and supervisors must consult with workers and Health and Safety Representatives (if applicable) when identifying psychosocial hazards. (14) Psychosocial hazards can be identified through a combination of: (15) All workers have a responsibility for contributing to and maintaining a physically and psychosocially safe workplace ensuring reasonable care for the health, safety and wellbeing of themselves and others. This includes psychosocial and any other hazards and incidents. (16) All psychosocial hazards and incidents must be reported via the Incident and Hazard Reporting System, which is monitored by the Health, Safety and Wellbeing team (see also the WHS Procedure - Risk and Hazard Management). (17) Workers should raise concerns with their immediate supervisor, or if this is not possible, they should raise the concern with the appropriate representative from either: (18) All incidents will be managed according to the Health, Safety and Wellbeing Procedure - Incident Reporting and Investigation. (19) Incidents that detail allegations of bullying, harassment, worker misconduct or other inappropriate behaviour will be escalated to the Division of People and Culture for review and investigation under the Complaints Management Policy and Complaints Procedure - Workplace, in compliance with the University's obligations and duty of care under the Work Health and Safety Act 2011 and Fair Work Act 2009. (20) Where a psychosocial hazard is identified, the relevant senior leader or officer (e.g. directors, heads of school, deans and other senior managers) must assess the level of risk the identified hazard may present. (21) A risk assessment (such as the People at Work psychosocial risk assessment and survey tool and the Psychosocial Hazard Work Re-Design Tool – PHReD-T) should be completed with the senior leader and impacted worker(s) to ensure suitable control measures are identified and implemented. The Health, Safety and Wellbeing team and relevant Health and Safety Representatives can offer support to complete this assessment. (22) For each hazard, the risk assessment should: (23) Each organisational unit is responsible for carrying out psychosocial risk assessments periodically to proactively identify and assess potential risk of harm and workers that may be affected. (24) A written record of the risk assessment must be kept by both the relevant organisational unit and the Division of Safety, Security and Wellbeing. Psychosocial risks assessment resources and templates can be found on the Health, Safety and Wellbeing website. (25) Under the WHS Act, managers and leaders have a duty to ensure health and safety and must either: (26) The Health, Safety and Wellbeing website provides further details on managing psychosocial risks: (27) Managers must review and maintain implemented control measures to ensure they remain effective over time. This includes ensuring control measures are: (28) Examples of psychosocial hazards can be found in Appendix A and additional resources are listed in Appendix B. (29) In this procedure:Psychosocial Risk Management Procedure
Section 1 - Purpose
Scope
Top of PageSection 2 - Policy
Top of PageSection 3 - Procedure
Part A - University leadership and commitment
Part B - Psychosocial hazards and risks
Part C - Managing psychosocial hazards and risks
Identifying psychosocial hazards
Reporting psychosocial hazards and incidents
Assessing psychosocial hazards and risks
Managing the risk of psychosocial hazards
Maintaining and reviewing control measures
Top of PageSection 4 - Guidelines and other resources
Section 5 - Glossary
Top of PageSection 6 - Document Context
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Compliance drivers
N/A
Review requirements
As per the Policy Framework Policy
Document class
Management