Status and Details

Status and Details

Complaints Management Procedure

Show Field Notes
Status Current Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date 1st July 2022 This is the date on which this version of the document came into effect.
Review Date 31st August 2023 The next review of this document is scheduled to commence on this date.
Approval Authority University Council The noted authority approved this is version of the document.
Approval Authority - Admin Changes University Secretary The noted authority approved administrative changes to this version of the document.
Approval Date 1st July 2022 This is the date on which this version of the document was approved by the authorised authority.
Expiry Date Not Applicable This is the date on which this version expires. It may still apply, conditionally, after this date.
Unit Head Anthony Heywood
University Secretary
This is the officer generally responsible for day to day administrative matters.
Author Melanie Rumball
University Ombudsman
mrumball@csu.edu.au
This is the author of record for this version of the document.
Enquiries Contact Melanie Rumball
University Ombudsman
mrumball@csu.edu.au
General enquiries should be directed to the officer/area listed.

Summary of Changes from Previous Version

July 2022 - Editorial amendment to clarify scope, approved in accordance with delegation A13.